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Overview
What you will study
Difficult personalities. You know the type. You've probably got a few in mind. And you know the kind of conflict they can create at work. The Dealing with Difficult Personalities course offered by Concordia University Montréal will teach you how to define difficult personalities and employ strategies to increase your effectiveness, comfort and confidence when dealing with people who are... well, let's just say... difficult.
Programme Structure
The program focuses on:
- Identify various types of difficult personalities and learn what characterizes them;
- Determine specific behaviours that trigger reactions;
- Learn strategies to encourage proactive responses and shut down reactive ones;
- Establish potential challenges and consequences related to difficult personalities;
- Create an action plan to protect employees and the organization.
Key information
Duration
- Part-time
- 1 days
Start dates & application deadlines
- StartingApply anytime.
Language
English
Delivered
Online
Disciplines
Corporate Communication View 44 other Short Courses in Corporate Communication in CanadaAcademic requirements
We are not aware of any specific GRE, GMAT or GPA grading score requirements for this programme.
English requirements
We are not aware of any English requirements for this programme.
Other requirements
General requirements
- Upper management
- Client service representatives
- Employers who want to give their employees a great learning opportunity that will contribute to the success of their organization
Tuition Fee
To always see correct tuition fees
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International
325 CAD/fullTuition FeeBased on the tuition of 325 CAD for the full programme during 1 days. -
National
325 CAD/fullTuition FeeBased on the tuition of 325 CAD for the full programme during 1 days.
Funding
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