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Overview
What you will learn
Upon completion of this Conflict Resolution for HR Professionals workshop offered by University of New Brunswick participants will be able to:
- Identify common causes of workplace conflict
- Facilitate discussions between parties designed to identify issues, explore options, and identify action plans for resolving issues
- Manage the emotional environment during a discussion and address inappropriate behaviors
- Use a coaching model to promote self-awareness regarding conflict resolution strategies
- Develop an action plan and secure a commitment to moving forward
Programme Structure
The program focuses on:
- Recognize the escalation of conflicts;
- Recognize the importance of managing conflicts promptly;
- Differentiate conflict management approaches based on power, rights, and interests;
- Apply the “interests and needs” based approach;
- Recognize the importance of having conflict resolution policies that include informal conflict management
Key information
Duration
- Part-time
- 1 days
Start dates & application deadlines
- StartingApply anytime.
Language
English
Delivered
Online
Disciplines
Human Resource Management View 36 other Short Courses in Human Resource Management in CanadaAcademic requirements
We are not aware of any specific GRE, GMAT or GPA grading score requirements for this programme.
English requirements
We are not aware of any English requirements for this programme.
Other requirements
General requirements
- All human resource professionals and managers wishing to become better at managing conflict in the workplace in order to build stronger organizations and communities.
Tuition Fee
To always see correct tuition fees
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International
465 CAD/fullTuition FeeBased on the tuition of 465 CAD for the full programme during 1 days. -
National
465 CAD/fullTuition FeeBased on the tuition of 465 CAD for the full programme during 1 days.
Funding
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