Overview
What you will learn
By the end of this Executive Assistant's Course offered by University of Sydney , you should be able to:
- reflect on your role and appreciate the steps for self-development
- understand the communication process and how to enhance it
- discuss ways to support your manager
- read the messages in voice and body language
- build rapport with everyone you meet
- use your listening skills in a variety of work-based situations
- implement the key steps to written structure
- understand and set goals and priorities
- meet deadlines
- say 'no' to interruptions and other’s priorities
- delegate up and down
- defuse stress
- assess your values and skills
- set career goals and action steps.
Programme Structure
The program focuses on:
- Recognise the changing dynamics of the role
- Define strategies to assess and improve professional skills
- Identify opportunities for personal development
- Discuss ways to manage your manager
- Maximise communication effectiveness
- Review verbal and non-verbal messages
- Consider email protocol and office etiquette
- Practice the art of ‘active listening’
- Enhance your assertiveness capabilities
- Create ways to build rapport
- Improve time management skills
- Cram 24 hours into every morning
- Learn how to say ‘no’ guiltlessly
- Engage in the art of delegation
- Identify how to set priorities and manage deadlines
- List ways to defusing stress
Key information
Duration
- Full-time
- 1 days
Start dates & application deadlines
- StartingApply anytime.
Language
Delivered
Disciplines
Strategic Management View 43 other Short Courses in Strategic Management in AustraliaAcademic requirements
We are not aware of any specific GRE, GMAT or GPA grading score requirements for this programme.
English requirements
We are not aware of any English requirements for this programme.
Student insurance
Make sure to cover your health, travel, and stay while studying abroad. Even global coverages can miss important items, so make sure your student insurance ticks all the following:
- Additional medical costs (i.e. dental)
- Repatriation, if something happens to you or your family
- Liability
- Home contents and baggage
- Accidents
- Legal aid
We partnered with Aon to provide you with the best affordable student insurance, for a carefree experience away from home.
Get your student insurance nowStarting from €0.53/day, free cancellation any time.
Remember, countries and universities may have specific insurance requirements. To learn more about how student insurance work at University of Sydney and/or in Australia, please visit Student Insurance Portal.
Other requirements
General requirements
- CRICOS Number: 0026A
- Suitable for current Executive Assistants and Personal Assistants who wish to refresh their communication skills through group discussion, interactive exercises and self-awareness.
Prior to attending this course, you should:
- generate an example daily to-do list
- create a general list of all core responsibilities and duties
- think of one example of a 'time constraint'
- prepare one case study that involves dealing with a difficult person in a professional setting.
Tuition Fee
-
International
700 AUD/fullTuition FeeBased on the tuition of 700 AUD for the full programme during 1 days. -
National
700 AUD/fullTuition FeeBased on the tuition of 700 AUD for the full programme during 1 days.
Living costs for Sydney
The living costs include the total expenses per month, covering accommodation, public transportation, utilities (electricity, internet), books and groceries.